Question 1

Is Vantrek X1 really waterproof enough for swimming?

Accepted Answer

Yes — Vantrek X1 has a swimming-waterproof rating, so it handles pools, showers, rain, and sweat with ease. As with any watch, avoid hot water and high-pressure jets.

Question 2

How long does the battery actually last?

Accepted Answer

On a full charge, Vantrek X1 lasts up to 15–21 days depending on your usage and settings — so you can go weeks between charges instead of days.

Question 3

Can I take phone calls on it?

Accepted Answer

Yes. Vantrek X1 supports Bluetooth calling, so once it's paired with your phone, you can make and answer calls directly from your wrist, hands-free.

Question 4

What can it track?

Accepted Answer

Vantrek X1 tracks your heart rate, blood oxygen, sleep, and daily activity, plus multiple sport modes with step counting. Note: These features are for general wellness tracking, not medical use.

Question 5

How can I track my order?

Accepted Answer

When your order ships, you will receive an email confirmation including a shipment tracking number and a website link to monitor your shipment's real-time status.

Question 6

How long does delivery take?

Accepted Answer

Standard shipping takes 5–12 working days depending on your location. We work with reliable shipping partners to ensure your order arrives safely and securely. Delivery times may vary slightly during peak seasons.

Question 7

What is the return policy?

Accepted Answer

We offer a 30-day return policy. If you're not satisfied with your Vantrek X1, return it within 30 days from the date you received it. Easy as that!

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